Oversees day to day operations of clinical or research laboratory(s):
- Directs the administrative functions and customer service in area(s) of responsibility.
- Coordinates technical functions with technical coordinators/supervisors, directors and other hospital departments.
- Develops policies/procedures, oversees training programs, administers budgets, recommends capital equipment purchases, and ensures department meets established laboratory and hospital objectives and complies with regulatory guidelines.
- Keeps abreast of regulatory changes, ensures Quality Assurance and safety compliance with federal regulations and certifying agencies.
- Ensures preparation for inspections, maintenance of accurate records, procedure manuals, record storage and monitors results of proficiency testing.
- Plans, prepares and monitors the capital equipment, operations and personnel budgets for the department.
- egularly reviews year to date expenses and variances.
- Investigates and justifies variance and implements corrective actions.
- Coordinates with other laboratory leadership in developing goals and objectives for the laboratory.
- Analyzes laboratory strengths, weaknesses, opportunities and constraints to direct resources to accomplish objectives.
- Works with Laboratory Supervisors, Managers and Directors to develop succession plans.
- Reviews and updates job descriptions by reviewing job responsibilities and minimum qualifications on a regular basis.
- Manage retention and recruitment.
- Effectively manages employee performance; addresses problems by listening to employees and providing employees with feedback, identifying ways to develop skills to perform their job effectively.
- Communicates job expectations to employees and ensures employee competency and timely performance evaluations/ documentation.
- Develops laboratory wide policies/procedures in accordance with the hospital/ university and regulatory agencies.
- Ensures that departmental productivity meets or exceeds standards for maximum operational efficiency.
- Monitors and re-directs activities or FTEs to maintain acceptable levels of productivity.
- Ensures orientation and continuing education activities are provided for employees which address employee safety, infection control, job training and leadership development.
- Participates in education programs and professional organizations to maintain professional growth and provides department and staff with new information.
- Evaluates and implements operational changes to improve the quality and efficiency of laboratory services.
- Coordinates quality issues with other hospital departments.
- Prepares reports identifying quality improvement and laboratory accomplishments.
- Assists in preparing operational, statistical reports for regulatory agencies, productivity monitoring and benchmarking activities.
- Reviews reports to assist in making fact-based decisions.
- Oversees test fee schedule, coding and cost analysis.
- Coordinates test billing and cost analysis with laboratory information systems.
- Designs laboratory forms related to patient test requests and reports.
- Provides various managerial reports related to laboratory operations, finances, employee training/ competency, safety and infection control.
- May serve on, or chair laboratory and hospital committees or clinical pathways.
- Makes decisions focused on customer service.
- Serves as liaison between laboratory and patients, physicians, nurses, staff and other institutions.
- Communicates frequently with other laboratory managers promoting teamwork.
- Communicates operational changes to technical supervisors/staff and other hospital departments.
- Seeks input and recommendations from staff on ways to improve operations.
- Meets with faculty, nursing, physicians and other customers regarding laboratory operations/service and education/research.
- Assists in providing approved resources for instrument evaluations and procedure development.
- Investigates and recommends, with technical supervisors and directors, the purchase of new products and equipment.
- Develops criteria for vendor bids and recommends vendor selection.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in medical technology, clinical lab science or a chemical, physical or biological science.
- Other bachelor's degree will be accepted if graduated from an accredited school of medical technology or if science and math coursework meet requirement of certifying agency.
- Five years of medical technology or healthcare experience of which four years in a supervisory capacity is preferred.
- For Medical Technologists, certification by one of the following accreditation agencies: MT (ASCP), HTL (ASCP), CT(ASCP) (ASCP), MT(HEW), MT(HHS), MT(AMT), MT(NCA), CHT or CHS(ABHI), MT (AAB), generalist or categorical if applicable.
- RN licensure acceptable for non-testing departments.
- For positions managing Laboratory Support Services functions, the following qualifications are acceptable: Bachelor's degree in relevant field, including business (health administration or IT preferred), clinical lab science or a chemical, physical or biological science.
- Five years healthcare experience of which four years in a supervisory capacity is preferred.
- Certification as PBT (ASCP, NHA or equivalent) strongly preferred.
PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.