Job Details

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare is looking for a full-time Facilities Operations Clerk I that receives, generates, and coordinates corrective maintenance work requests submitted by phone or electronically through the maintenance portal for all Christiana Care Health System locations.

Responsibilities:

• Receives, responds, and escalates all incoming calls in a courteous and professional manner, ensuring clear communication and accurate information is provided to all callers.
• Accurately enters all phone-reported work requests into the Computerized Maintenance Management System (CMMS).
• Verifies that all information entering the CMMS, regardless of the source, is accurate and complete prior to dispatching work to maintenance personnel.
• Prioritizes work requests to determine whether issue requires immediate emergency radio dispatch to ensure prompt staff notifications.
• Follows established workflows to ensure requests are routed to the proper team for timely resolution.
• Serves as the primary liaison between nursing staff and maintenance personnel for all maintenance related needs.
• Assist as needed to compile pertinent information for JCAHO meetings as locating files and assembling summaries.
• Print reports and data as requested by staff, vendors and leadership.
• Performs assigned work safely, adhering to established departmental safety rules and practices.
• Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Performs other related duties as directed.

Hours: Day shift 8a- 4:30p

Education and Experience Requirements:

• High school graduate / equivalent or college background.
• Two years clerical and data entry experience. Experience with network computers and Microsoft Office software preferred.

Working Conditions:

Majority of time in an office environment.

Physical Demands:

Frequent sitting for extended periods in front of a computer terminal. Repetitive motion of hands and wrists

Christianacare Offers:

• Collaborative and team focused environment
• Full Medical, Dental, Vision, Life Insurance, etc.
• 403(b)
• Generous paid time off
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hourly Pay Range: $17.32 - $25.12This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Apr 4, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/