ChristianaCare's Rehab Administration is looking to hire a Float Medical Office Assistant II.

The Medical Office Assistant II will be responsible for scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

The Medical Office Assistant II will be primarily based at Springside, DE and will be required to cross cover multiple locations from Smyrna,DE to Concord, PA , per practice needs.

Work Schedule:

• Monday- Friday: Day Shift

• No weekends/holidays

Duties / Responsibilities:

• Schedules appointments with awareness of insurance, provider, and location for virtual and on-site appointments

• Greet and interact with patients in a professional manner, virtually or on-site in order to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.

• Collects payments according to insurance requirements

• Verifies insurance coverage & coordinates referrals

• Performs day end reconciliation of appointments & payments received

• Answers all phone calls in a professional manner and relay accurate messages

• Alerts providers of messages and responds to messages from provider(s)

• Communicates with provider and staff through EMR

• Keeps patients up-to-date on issues until resolution can be accomplished

• Facilitate testing, labs, appointments, etc for patients

• Prepares medical records to include scanning and indexing tests, reports, etc into patient charts as needed

Benefits & Incentives

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• 2 years’ experience in a medical office practice setting is required; 3 years’ experience is preferred

Interested candidates should attach an updated copy of the resumes for consideration!

At ChristianaCare, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

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