Job Details

ChristianaCare is hiring a full-time Medical Office Assistant to join their team at a Women's Health practice at our Concord Health Center.

As an office assistant you would be joining a team of 6 providers, 5 Medical Assistants, 3 Office Assistant's and 3 nurses.

Concord Health Center | ChristianaCare | ChristianaCare

Office Hours:

• Monday 8-430

• Tuesday 730-430

• Wednesday 7-430

• Thursday 8-430

• Friday 730-430

This is a 40-hour week position, varying start/end times.

Duties / Responsibilities:

As an office assistant you will be involved with scheduling appointments, interacting with patients professionally, and ensuring patient confidentiality. Collecting demographic and financial information, processing referrals, and verifying insurance reimbursement eligibility. An office assistant will be involved in day-end reconciliation of appointments and payments received. You will need to answer phone calls professionally, relays messages to providers, and communicates with providers and staff through electronic medical records (EMR). You will keep patients informed about issues and facilitate tests, labs, and appointments. An office assistant prepares medical records, research issues, and respond to patients professionally. Assist with administrative tasks and adhere to departmental safety rules.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave.

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Education Requirements:

• High School Graduate or GED required.

• Medical receptionist or medical assistant degree preferred but not required.

• Experience in a medical office setting or customer service environment is preferred but not required.

Strengths and Qualities:

• Attention to detail.

• Adaptability

• Excellent communication skills

• Organization

• Problem-solving

When we lead with love, excellence is inevitable.
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Hourly Pay Range: $17.32 - $25.12This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Sep 24, 2025

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/