Job Details

Patient Care Tech II

Infusion Services-Outpatient

Full Time 80 Hrs. Bi-Weekly, Day/Eve Monday -Friday - 8-hour shifts between the hours of 7A-1930 per departmental needs.

Primary Location: Newark, with rotation to Wilmington per department needs.

Please upload a recent resume with recommended cover letter for consideration. Internals need to upload a resume to each application to be reviewed.

Are you interested in driving healthcare forward? Some of the best hospital care available in the United States is right here in Delaware!

ChristianaCare, a healthcare organization with 1100 beds between two Magnet® recognized hospitals (Christiana and Wilmington) and the only Level 1 Trauma service on the East Coast corridor between Philadelphia and Baltimore. Honored repeatedly as "One of America’s Best Hospitals" by U.S. News & World Report!

Christiana Care Highlights:

• Growth Opportunities defined by our Clinical Ladder.
• Competitive pay with shift differentials and generous paid time off.
• Robust Benefits Package including a 403(b) with company match.
• Robust benefit package including full medical, dental and vision
• 403(b) with a company match
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and phenomenal discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

Primary function:

The Patient Care Technician II (PCT II) position carries a dual role with daily tasks covering both clerical responsibilities and nursing. When in the clerical role, the primary function is to promote proactive administrative services such as that of a receptionist, registrar, data entry clerk, and liaison to outside agencies to facilitate effective patient care. The PCT II supports activities of daily living under the direction and supervision of the Registered Nurse. The PCT will demonstrate the skills and knowledge vital to deliver care to adolescent, adult, and geriatric patients. Job duties include, but not limited to, performing and accurately recording vital signs, Accu-checks, toileting, and mobilizing patients. PCTs are a crucial part of the nursing care team with an expectation to support the organizations patient safety goals and initiatives.

Principal duties and responsibilities:

• Demonstrates skills and knowledge vital to deliver care appropriate to patients in various stages of development.
• Performs assigned nursing duties for the comfort and well-being of patients.
• Responds to patient crisis situation and initiates interventions within the scope of responsibilities and notifies RN.
• Performs defined procedures on point of care instrumentation.
• Responds with promptness, compassion and interest to needs of patients.
• Communicates to patients, employees, and physicians applying courteous verbal and written communication skills.
• Demonstrates proficiency using required digital literacy including order entry, admission, discharge and transfer procedures, and ordering of tests.
• Maintains charts according to CCHS guidelines, coordinates maintenance of unit supplies (e.g., storeroom, central, maintenance, etc.).
• Use accurate documentation, writes legibly, signs transcribed orders and records appropriate data, etc.
• Performs other related duties as the need arises.
• Completes mandatory in service education.
• Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
• Ability to demonstrate an understanding of imaging supported software, including but not limited to Power Chart, Sorian, and other Cerner products

Scope, purpose, and frequency of contacts:

Daily contact with patients, family members, visitors, employees, medical staff, volunteers and students.

Direction/supervision of others:

None

Direction/supervision received:

Nurse Manager. Receives direction from RN.

Education and experience requirements:

High school graduate or equivalent.

Previous patient care experience including taking vital signs.

2 years clerical or related experience preferred

KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:

Knowledge of basic nursing care provided for specific patient population of unit.

Knowledge of department standards, selected procedures, nursing practice guidelines and procedures.

Ability to acquire information to identify patient needs and to deliver care as needed.

Ability to work quickly and thoroughly

Ability to recognize changes in patient status, take appropriate action and advise RN

Ability to communicate optimally applying verbal and written communication skills.

Ability to perform basic math skills.

Ability to use appropriate safety measures for patients, employees and self.

Ability to follow universal precautions at all times.

Ability to exercise judgment, tact and diplomacy.

Ability to respond to patient crisis situations under the direction of the RN, following CCHS protocol

Ability to demonstrate proficiency in basic digital literacy

Ability to use imaging supported software, including but not limited to Power Chart, Sorian, and other Cerner products.

Special requirements:

American Heart Association/American Red Cross BLS Certification required.

Physical demands:

Ability to stand, walk, sit, bend, lift, push, pull, carry, reach, twist, handle, stoop, climb as per unit based Physical Demand Checklist.

Working conditions:

Frequent exposure to biological elements with occasional exposure to chemical and environmental elements, as per unit based Physical Demands Checklist.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hourly Pay Range: $19.10 - $27.69This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Sep 19, 2025

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/